How juan236 Protects Your Data
These six principles guide every data decision we make at juan236. They summarise our commitment to you — but you should still read the full policy below.
All personal data transmitted to and from juan236 is encrypted using industry-standard SSL/TLS protocols. Your account credentials and payment details are stored using layered security controls and are never accessible to unauthorised personnel.
juan236 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used solely to operate and improve the Platform and to comply with applicable Philippine regulations.
We collect only the personal data that is strictly necessary for account management, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what the purpose requires.
juan236 processes all personal data in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012. Our data processing practices are aligned with the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
You have the right to access, correct, delete, and port your personal data. You can also object to or restrict certain types of processing. We provide clear, accessible tools to exercise all these rights — no runaround.
In the unlikely event of a personal data breach that poses a real risk to your rights, juan236 will notify the National Privacy Commission and affected players within 72 hours of becoming aware of the incident, as required by Philippine law.
Who We Are
juan236 is an online gaming platform operating under the domain juan236.net, offering Filipino players access to JILI slots, live dealer casino games, sports betting markets including PBA and NBA, bingo, Plinko, crash games, and sabong. juan236 is the data controller responsible for the personal data of all registered players and site visitors.
This Privacy Policy applies to all personal data collected by juan236 through the Platform, including through the main website at juan236.net, any mobile-optimised interface, promotional landing pages operated under the same domain, and communications between juan236 and its players (including email, live chat, and in-platform notifications).
This Privacy Policy should be read alongside the juan236 Terms and Conditions and the Responsible Gaming Policy, both of which are incorporated by reference and govern your use of the Platform.
Philippine Data Privacy Act: juan236 is committed to complying with Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations (IRR), as enforced by the National Privacy Commission (NPC) of the Philippines. If you have concerns about how your data is handled, you have the right to file a complaint with the NPC.
Data We Collect
juan236 collects personal data from you in three main ways: information you provide directly, information generated automatically through your use of the Platform, and information obtained from third parties where legally permitted. The categories of personal data we collect are as follows:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number (e.g., PhilSys, SSS, passport), selfie/photo for KYC | Registration form, KYC verification |
| Contact Data | Email address, mobile number, residential address (Barangay, City, Province) | Registration form, account settings |
| Financial Data | GCash/Maya account reference, bank account last digits (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records | Cashier / payment processor |
| Gaming Data | Bet history, game session logs, win/loss records, bonus usage, wagering activity | Automatically via Platform |
| Technical Data | IP address, device type, browser type, operating system, screen resolution, session timestamps | Automatically via cookies and server logs |
| Communications Data | Live chat transcripts, support email correspondence, in-platform notification responses | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS, preferred game categories | Account settings, consent forms |
juan236 does not intentionally collect sensitive personal information as defined under the Philippine Data Privacy Act (e.g., racial or ethnic origin, political opinions, religious beliefs, health data) unless specifically required by law or regulation — for example, where a player voluntarily discloses a health condition in the context of a responsible gaming self-exclusion request. Such information is processed only for the stated purpose and is not used for any other purpose.
How We Use Your Data
juan236 uses the personal data it collects for the following purposes. Each purpose is tied to a specific legal basis for processing, as described in Section 4:
- Account creation and management: To register your juan236 account, verify your identity, maintain your account settings, and provide you access to the Platform's games and services.
- KYC and AML compliance: To verify your age (21+ requirement), identity, and source of funds as required by anti-money laundering (AML) regulations and responsible gaming obligations applicable to online gaming platforms operating in the Philippines.
- Payment processing: To process deposits and withdrawals via GCash, Maya, QR Ph, GrabPay, BPI, BDO, Metrobank, and 7-Eleven, and to reconcile your transaction history within your account wallet.
- Delivering gaming services: To operate and personalise your gaming experience, including serving relevant game recommendations, displaying your bet history, and calculating real-time wagering statistics and bonus progress.
- Responsible gaming: To monitor gaming patterns for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to fulfill juan236's regulatory obligations under applicable responsible gaming frameworks.
- Customer support: To respond to your enquiries, process complaints, resolve disputes, and manage your account on your behalf when you contact our support team.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, bonus abuse, multi-accounting, money laundering, and other prohibited conduct as described in the juan236 Terms and Conditions.
- Marketing and promotions: To send you promotional offers, bonus notifications, tournament invitations, and other marketing communications — only where you have given your explicit consent to receive them. You may withdraw this consent at any time via your account settings.
- Platform improvement: To analyse aggregated usage data, identify technical issues, test new features, and improve the overall quality of the juan236 Platform.
- Legal and regulatory compliance: To meet our obligations under Philippine law, including the Data Privacy Act of 2012, applicable gaming regulations, and any orders or requirements issued by regulatory authorities with jurisdiction over juan236's operations.
No automated decision-making: juan236 does not use fully automated decision-making processes (including profiling) that produce legal or similarly significant effects on players, except where such processing is necessary for fraud prevention or responsible gaming compliance, in which case players retain the right to request human review of any automated decision.
Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, juan236 must identify a lawful basis for each type of personal data processing it carries out. juan236 relies on the following legal bases:
- Contractual necessity: Processing that is necessary to perform the contract between you and juan236 — i.e., to provide you with access to the Platform and its gaming services. This covers account registration, payment processing, and game delivery.
- Legal obligation: Processing that is required by applicable Philippine law, including KYC/AML verification, age verification (21+), responsible gaming monitoring, data retention obligations, and regulatory reporting.
- Legitimate interests: Processing carried out for juan236's legitimate business interests where those interests are not overridden by your rights and freedoms. This covers fraud prevention, platform security, customer support quality improvement, and aggregated analytics for product development.
- Consent: Processing that relies on your freely given, specific, informed, and unambiguous consent. This applies primarily to marketing and promotional communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Data Sharing & Disclosure
juan236 does not sell your personal data. We share personal data with third parties only where necessary, and only with parties who are contractually bound to process your data securely and in accordance with applicable law. The categories of recipients are:
- Game providers: Licensed third-party game studios and platform providers (e.g., JILI, Evolution, and other providers) who supply the game content on the Platform. Game providers receive only the minimum data necessary to deliver and maintain game sessions.
- Payment processors: GCash, Maya, GrabPay, BPI, BDO, Metrobank, and other payment service providers who process your deposit and withdrawal transactions. These providers operate under their own privacy policies and are independently regulated.
- KYC/AML service providers: Third-party identity verification and anti-money laundering screening service providers who assist juan236 in fulfilling its regulatory compliance obligations.
- IT and hosting providers: Cloud infrastructure, data hosting, and cybersecurity service providers who store and protect Platform data on juan236's behalf under strict data processing agreements.
- Customer support platforms: Live chat and helpdesk software providers used to deliver juan236's 24/7 customer support service.
- Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, courts, and law enforcement authorities where juan236 is legally required to disclose personal data — for example, in response to a lawful court order, regulatory investigation, or AML report.
All third-party service providers who process personal data on juan236's behalf are required to enter into a data sharing or data processing agreement that mandates appropriate technical and organisational security measures and prohibits the use of your data for any purpose other than the specific service they provide to juan236.
Cookies & Tracking
juan236 uses cookies and similar tracking technologies to operate the Platform effectively, maintain your login session, and understand how players interact with the site. The types of cookies we use are:
- Strictly necessary cookies: These are essential for the Platform to function. They enable core features such as user authentication, session management, and security controls. These cookies cannot be disabled without breaking the Platform's functionality.
- Functional cookies: These remember your preferences (such as language settings and game display options) to provide a more personalised experience across sessions.
- Analytics cookies: These collect aggregated, anonymised information about how players navigate and use the Platform — including page visit duration, click paths, and feature usage — to help juan236 improve the user experience.
- Responsible gaming cookies: These support session time tracking, reality check intervals, and cooling-off period enforcement as part of juan236's responsible gaming system.
Cookie management: On your first visit to juan236.net, you will be presented with a cookie consent banner. You can accept all cookies, or manage your preferences to accept only the categories you choose. Strictly necessary cookies are always active. You can update your cookie preferences at any time via the cookie settings link in the site footer.
juan236 does not use third-party advertising cookies or tracking pixels for behavioural advertising purposes. We do not share your browsing behaviour on juan236.net with external advertising networks.
Data Retention
juan236 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML regulatory requirement |
| Financial transaction records | 7 years from transaction date | Philippine tax and AML law |
| Gaming session logs | 3 years from session date | Dispute resolution, fair play monitoring |
| Customer support records | 3 years from last interaction | Complaint resolution, quality assurance |
| Marketing consent records | Until consent withdrawn + 1 year | Proof of lawful marketing basis |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gaming compliance |
| Technical / server logs | 90 days | Security monitoring and debugging |
After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
International Data Transfers
Some of juan236's third-party service providers — particularly cloud infrastructure providers, game studios, and KYC verification services — may be located outside the Philippines and may process your personal data in their respective countries of operation.
Where personal data is transferred outside the Philippines, juan236 takes appropriate steps to ensure that your data receives a level of protection consistent with the Philippine Data Privacy Act of 2012. These steps may include:
- Entering into data transfer agreements with the receiving party that include data protection clauses equivalent to those required under Philippine law.
- Transferring data only to countries or organisations that the National Privacy Commission has determined provide an adequate level of data protection.
- Relying on a third party's binding corporate rules or equivalent internationally recognised data protection frameworks where applicable.
You may request further information about the safeguards in place for specific international transfers by contacting our Data Protection Officer at the contact details provided in Section 13.
Your Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data juan236 holds about you. These rights can be exercised free of charge by contacting our Data Protection Officer (see Section 13):
Right to Access
Request a copy of the personal data juan236 holds about you, including the purposes for which it is processed and the categories of recipients it has been shared with.
Right to Rectification
Request correction of inaccurate or incomplete personal data held by juan236. You can update most account details directly via your account settings.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent and no other legal basis applies. Note that certain data must be retained under applicable law.
Right to Object / Restrict
Object to or request restriction of certain types of processing, including processing based on legitimate interests and processing for direct marketing purposes. Marketing opt-outs take effect immediately.
Right to Data Portability
Request a copy of the personal data you provided to juan236 in a structured, commonly used, machine-readable format, so you can transfer it to another service provider where technically feasible.
Right to Withdraw Consent
Where processing is based on your consent (e.g., marketing), you can withdraw that consent at any time via your account settings or by contacting support. Withdrawal does not affect the lawfulness of prior processing.
juan236 will respond to all data rights requests within 30 calendar days of receipt. In complex cases, this may be extended by a further 30 days, in which case you will be notified of the extension and the reason for it. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Children & Minors
The juan236 Platform is strictly for adults aged 21 years and older, in line with the minimum legal age for casino-style gambling under applicable Philippine gaming regulations. juan236 does not knowingly collect personal data from individuals under the age of 21.
If you are under 21 years of age, you are prohibited from registering on or using the juan236 Platform in any capacity. You must not attempt to register an account, make a deposit, or participate in any gaming activity on the Platform.
If juan236 becomes aware that it has inadvertently collected personal data from a minor — for example, through a fraudulent registration using a false date of birth — it will immediately suspend the relevant account, void any transactions or winnings associated with it, and delete the minor's personal data from its systems as quickly as practicable.
Parents and guardians: If you believe a minor in your household has registered on or used the juan236 Platform, please contact us immediately via live chat or at [email protected]. We take underage gambling extremely seriously and will act on all such reports promptly.
Security Measures
juan236 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. Key measures include:
- SSL/TLS encryption: All data transmitted between your device and juan236.net is encrypted using Transport Layer Security (TLS) protocols. The padlock icon in your browser confirms that the connection is secure.
- Data-at-rest encryption: Sensitive personal data stored on juan236's servers (including identity documents and financial records) is encrypted at rest using AES-256 or equivalent standards.
- Access controls: Access to personal data is restricted to juan236 staff and contractors who need it to perform their specific job functions. Role-based access controls (RBAC) and multi-factor authentication (MFA) are enforced on all internal systems that hold player data.
- Intrusion detection: juan236 employs real-time network monitoring, intrusion detection systems (IDS), and Web Application Firewall (WAF) technology to detect and block malicious activity.
- Regular security audits: juan236 conducts periodic security assessments and penetration tests on its Platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
- Incident response: juan236 maintains a documented data breach incident response plan. In the event of a breach, the plan activates immediately, including containment, assessment, notification to affected players, and reporting to the National Privacy Commission within the required 72-hour window.
While juan236 takes all reasonable steps to protect your personal data, no internet-based service can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. Enable two-factor authentication in your account settings for an added layer of protection.
Changes to This Policy
juan236 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable Philippine law or NPC guidance, new features or services added to the Platform, or feedback from players and regulators.
When we make material changes to this Privacy Policy, we will notify you by:
- Posting a prominent notice on the juan236.net homepage and within the Platform for a minimum of 30 days before the changes take effect.
- Sending a notification to your registered email address where the changes materially affect how your personal data is used.
- Updating the "Effective Date" and "Last Updated" date at the top of this page.
Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the revised terms. If you do not agree with the updated policy, you must cease using the Platform and may request deletion of your account by contacting our Data Protection Officer.
We encourage you to review this Privacy Policy periodically to stay informed about how juan236 protects your personal data. All previous versions of this Privacy Policy are archived and available on request.
Contact & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or how juan236 handles your personal data, you may contact our Data Protection Officer (DPO) using the details below. All data rights requests and privacy complaints should be directed to the DPO in the first instance.
Data Protection Officer — juan236
Platform: juan236.net
Email: [email protected]
Support Channel: 24/7 Live Chat available on-site
National Privacy Commission (NPC) of the Philippines
If you are not satisfied with juan236's response to your privacy concern, you have the right to file a complaint with the NPC at privacy.gov.ph.
juan236 is committed to resolving all privacy-related concerns fairly and promptly. We will acknowledge receipt of your request within 5 business days and provide a substantive response within 30 calendar days, extendable in complex cases as described in Section 9.
Ready to Play at juan236?
Now that you know how juan236 protects your personal data, explore the Platform — from JILI slots to live dealer tables, Plinko, bingo, and sports betting. Your data is secure. Your experience is yours.
// 21+ only | gamble responsibly | juan236.net